Privacy Statement

Berg in Box® processes personal information in compliance with this privacy statement. For further information, questions or comments on our privacy policy, please contact Berg in Box®, Tiensestraat 54/2, 3000 Leuven, Belgium, kris(at)berginbox.be.

Purposes of the processing
Berg in Box® collects and processes customers’ personal data for customer and order management (customer administration, order/delivery follow-up, invoicing and the sending of marketing and personalised advertising).
The personal information you share with us is used only for the following purposes:
  • For the proper processing and shipping of your order;
  • For sending a newsletter
  • To allow you to create an account;
  • To inform you about changes to the services and products.
Legal foundation for the processing
The responsible party for processing information, Berg in Box® respects the Belgian law of 8 December 1992 regarding the protection of privacy in the processing of personal information.
Personal data is processed based on Article 6.1. [(a) consent,] [(b) (required for the implementation of an agreement),] [(c) (required to satisfy a legal obligation)], [(f) (required for the protection of our legitimate interest in entrepreneurship)] of the General Data Protection Act. [Insofar as the processing of personal data takes place based on Article 6.1. a) (consent), customers always have the right to withdraw the given consent.]

Transfer to third parties
Berg in Box will never share data with third parties unless to comply with a legal obligation.

Retention period
If you make a purchase on our website, your data will generally be stored for 4 months. This is the period required to process, deliver and track your order.
If you register on our website, we will keep your data for as long as your account exists and then only as long as the legal obligations provide for it.

Cookies
When you visit the website, “cookies” may be stored on the hard disk of your computer. A cookie is a text file that is placed by the server of a website via the browser on your computer or on your mobile device when you access a website. Cookies cannot be used to identify individuals. A cookie can only be used to identify a device.
Berg in Box® uses;
  • “First-party cookies” are technical cookies used by the visited site itself and are intended to allow the website to operate in an optimal manner. Examples: settings specified by the user during previous visits to the site, or, a pre-filled form with data that the user entered during previous visits.
  • "Third party cookies": Google Analytics, to keep track of how visitors use the Berg in Box® website. Berg in Box® has entered into a processor agreement with Google to make agreements about the handling of the data. Furthermore, Berg in Box® has not allowed Google to use the obtained Analytics information for other Google services. Finally, all IP addresses are also anonymized.
You can set up your internet browser so that cookies are not accepted, or that you receive a warning when a cookie will be installed, or that the cookies will be deleted later from your hard drive. To do so, you must change the settings of your browser settings (via the help function). Keep in mind that in doing so you may prevent certain graphic elements from appearing correctly or prevent you from using certain applications.

If you use our website, you agree to the use of cookies.
Right to inspection, improvement, deletion, limitation, objection and transferability of personal data
You have a statutory right to access and eventually correct your personal information. Subject to proof of identity (copy of identity card), you may receive a free paper record of your personal information by sending a written, dated and signed request to Berg in Box®, Tiensestraat 54/2, 3000 Leuven, Belgium, kris(at)berginbox.be. If necessary, you can also request the correction of information that is inaccurate, incomplete or irrelevant.

Direct marketing
In the case when information is used for direct marketing purposes: You may preclude the use of your information for direct marketing purposes at no cost to yourself. To do so, you can always contact us in the aforementioned manner at Berg in Box®, Tiensestraat 54/2, 3000 Leuven, Belgium, kris(at)berginbox.be.

Complaint
The customer has the right to file a complaint with the Belgian Privacy Protection Commission (35 Rue de la Presse, 1000 Brussels - commission(at)privacycommission.be).